Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Filter for non triaged tickets

abhojwani
abhojwani October 1, 2019

Whats the filter to see which tickets haven't been triaged

project = "xyz" AND status not in (closed, done, duplicate, rejected, DEFERRED)  AND Triaged != 'Triaged' ORDER BY priority

 

That doesn't seem to work

Answer
Watch
Like Be the first to like this
448 views

1 answer

0 votes
Jack Nolddor _Sweet Bananas_
Jack Nolddor _Sweet Bananas_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
October 1, 2019

Hi abhojwani and Welcome,

 

Could you further explain what Triaged is or what you want to achieve? Is it a Custom Field? a Label?

Probably an image will clarify the aim of the given filter.

Regards

View More Comments
Jack Brickey
Jack Brickey
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
October 1, 2019

Agree - triage is just a term and it depends on how you define it for your process. For example, in my case I consider Triage to = unassigned. So my triage queue is 

Assignee is empty

Like • Jack Nolddor _Sweet Bananas_ likes this
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events