I am having a hard time getting the filter I need.

I am trying to find how many tickets a certain user has transitioned during a certain period of time. I need 2 filters one from 12am-11:59am and the other from 12pm-11:59pm and I need them to roll daily, meaning I don't want to have to edit the filter everyday. I have...

Status changed from XXX by USERNAME

... but I am not sure how to handle the timeframe breakdown.

Any suggestions?

2 answers

1 accepted

2 votes
Accepted answer

Use relative dates.Examples below:

status changed by USERNAME AFTER startOfDay()

status changed by USERNAME AFTER startOfDay(-1) before startOfDay()

status changed by USERNAME AFTER -5d

Thanks! I think

status changed by USERNAME AFTER startOfDay()

status changed by USERNAME AFTER startOfDay(-1) before startOfDay()

will at least get me close enough to my goal!

Hi

You can do something like this but is is not possible to specify only the time. You have to specidy the date as well

status changed by USERNAME before "2013/05/14 11:59" AFTER "2013/05/14 00:00"

status changed by USERNAME before "2013/05/14 23:59" AFTER "2013/05/14 12:00"

That won't work becasue I would have to edit it daily, which isn't really workable for what I need the info for.

Maybe there is someway I could do it and just have one for today and one for yesterday?

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