Fields in the view screen are not in the correct order after re-ordering fields.

I have a Default screen associated with Edit, View, and Create.  When I change the order of the fields within the Default screen, the new order is reflected in the Edit and Create screens, but not the View.  In the View screen, it appears that the custom fields are being grouped together.  Specifically, I would like for all of my custom fields to remain grouped at the top, but for a few specific fields to appear below Description.

2 answers

1 accepted

0 votes
Accepted answer

You can't do that.  The view screen specifically pulls out the set of system fields, and groups the users and date/time fields together.  Then the fields that are left are displayed in the order you have them in the screen definition in the "custom fields" area.

The "View screen" is actually how the ticket is displayed to you and it is following a certain "display" and ordering by default and you cannot change that. Custom Fields will always appear in one section, Links will always be displayed in one section, "People", "Dates" etc... 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 29, 2018 in Jira

How to set up an incident workflow from the VP of Engineering at Sentry

Hey Atlassian community, I help lead engineering at Sentry, an open-source error-tracking and monitoring tool that integrates with Jira. We started using Jira Software Cloud internally last year, a...

1,095 views 0 8
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you