Fields added not Appearing in the view Issue screen during Bulk Upload

Hi,

I am doing a Bulk upload in Jira.Uploading is working fine.

But the Problem is the few fields that i have added to screen are not appearing when i view the issue,but when i edit the same issue i am able to see all the fields that i have added,this is something really weird.

I want to see all the fields that i have added.

If i cannot what might be the Issue and why will not that be seen?

 

A quick help will be greatly Appreciated:)

 

Thanks,

Yogashree.M

 

6 answers

0 votes

I suspect that you have no data for the fields that are not appearing.  JIRA only shows fields which have data in them when you view an issue.  Try editing the issue and putting some data in, then see if the fields appear on issue view.

Can it be, that the fields are empty? Empty custom fields will not be displayed on the view screen!

Thanks Nic and Udo for your reply.

 

We have a field called Resolution which is free text field,I have filled value while doing upload but it is not getting uploaded,when i click on edit i am able to see the empty resolution field.

0 votes

That doesn't seem to be related to your original question really. Check your log to see if there are import errors.

Hmm, there is also a system field named resolution, maybe you mapped it wrong. Do as Nic said, check your log.

0 votes

Having two Resolution fields will cause some problem or other, if inly confusion. Not a good idea!

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,975 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot