Field is not populating on the screen.

Hi All,

I am trying to configure "Username of last updater or commenter" field for my project, however after associating this field with Screens(Create/Edit/view) and Project it is not reflecting while creating and editting the issue.

Jira Version is 3.1

Checked done at my end:

  • Association with screen, project and particular Issue type
  • Field is not hide through Field Configuration
  • Jira Tool Kit plugin is enabled.
  • Added myself in jira-developer role, by refering the below mentioned url:

https://answers.atlassian.com/questions/172761/the-last-comment-by-user-field-of-jira-toolkit-doesn-t-seem-to-appear-in-any-of-my-screens

Please let me know if any additional thing is required here.

Regards,

Arpita Argulwar


1 answer

0 vote

That field is a view-only field, it won't do anything if you add it to a create/edit screen (heck, by definition, it simply can't appear on create - there's never anything for it to do on create)

You don't need to do anything special - your first three checks are all you need to do. Just put it on the view screen, and edit or comment on the issue and it'll appear. If you want it to appear for unedited issues, you MUST re-index

I have tried to edit, comment and to change the workflow transition but no luck.

I was about to ask for your version of Jira and the Toolkit, but I've just realised you've already given the Jira version. Which doesn't have any valid versions of the Toolkit.

I suspect this isn't working because the toolkit plugin simply isn't compatible with your Jira. You'll need to upgrade.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,335 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot