Fidel Castro Armario

@Fidel Castro Armario

Hi Fidel,

I have the below requirement could you please suggest me on this.

"If by mistake anyone creates the Main ticket instead of a subtask, the new ticket which is created should automatically get added as a Sub-task under the existing Main ticket with the same bp id"

Below is the scenario:

I have created a Main ticket with BP ID 874 and the issue id is WC-2189

Also Created another main ticket id with Same BP ID 874 that issue id is WC-2191.
But when I create the main issue by mistake, with the same BP ID value it will convert to Subtask

----------------------------------------------------------------------------------------

1) First, I will create a ticket with BP ID --> Consider this ticket as the Main ticket.
2) By mistake, I have created a new ticket instead of subtask with the same main ticket BP ID. So this new ticket which is created should automatically get added as a subtask under my existing main ticket because I have given the same bp id.

Note - BP ID is field

0 answers

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,880 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot