Hello Folks,
Few attachments like pdf & others are failing to upload for a specific user.
Txt were getting uploaded.
Error:
We couldn't save your attachment Reload the issue then try adding it again.
Kindly help to figure the root cause.
See this in web developer console:
XHR PUThttps://api.media.atlassian.com/chunk/sha256-becbe905d7d1a08bdb4aa2d62729d72e03221cd9dbc4da2aa9e4996b9338dc74-498931?partNumber=1&uploadId=c6ff1dbd-7225-4b77-936f-97ca4e68cacf[HTTP/1.1 403 Forbidden 344ms]
Update,
Looks like issue with that specific pdf.
Even I wasn't able to attach that pdf.
User was able to attach other pdf's.
Thoughts on what could be the issue with pdf?
It's opening properly in reader.
Can you confirm that the user has 'Create attachments' permission to this project?
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Yes, as mentioned is able to upload a sample txt file.
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