Fetch the tickets details which are raised by my team members and mail me

Hi , I want to fetch the tickets details which are raised by my team members and those all ticket details want to mail to my mail id.I have my team members xid's ( there names ).I want this mail should come on daily basis so we can track all tickets of my team and improve the work following them .Could any one suggest me something here , how i can do this ?

2 answers

1 accepted

0 vote
  1. Create a filter
  2. Subscribe to it

Your filter sounds quite simple - I'd probably start with "reporter in (Alice, Bob, Charlie) and resolution = unresolved", although, over time, I can imagine you'd want to refine that a bit.

I'd also consider creating a dashboard with gadgets displaying results from that filter - it's a bit more dynamic, and something a lot of people find very useful when they arrive for a days work.

hi,

You will have to create a filter and then subscribe the filter - (all of you can do personnel Subscription)

Or you can create a group where all of you are member & then use this group in filter & also in subscription.

how i can creat filter ?

ok got it ...thanks
how can i create a new group ?

thanks Chaithra ....

Can you Accept the answer :), if it has helped

Satish, what I think you really need it's to start reading about JIRA, it's the only way to learn to do everything:

https://confluence.atlassian.com/display/JIRA/JIRA+101

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,316 views 14 20
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot