I created an automation that duplicates the Service Desk ticket into a Jira Issue.
Is there a way to mirror any comments added to the Service Desk ticket into its automation-created Jira Issue so that the Jira issue has all the newly-added comments as well?
This could be done.
Trigger should be comment is main action and the issues need to be linked.
The see the following as example, for after the trigger
In the else, use the same steps as on the IF
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.