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Fetch Project Lead Edited

Hi everyone,

At ticket creation I am asking users to select a project from a drop down list.

After the ticket is created I would like an automation flow that would fetch automatically the project lead and assign that ticket to that person.

In practice:

I have a bug board where users are logging defects, in the ticket creation process I am asking them to identify the project to which the bug they are reporting is attached to (up and running). Then after the ticket is created I would like to get the "Project Lead" of this project and assign that defect to that person.

I have been searching around with no success, so I am asking here!

Thanks in advance for your help.

2 answers

Hi @Christophe Gonne If this is for all issues in the project then on projects details section you can update the default assignee to project lead as shown in the below screenshot.

Or let me know if you looking for certain issues-type only.

Capture 2021-05-04 at 8.53.42.png

Thanks Sagar,

Yes I know the field location, let me clarify my request.

I have a bug board where users are logging defects, in the ticket creation process I am asking them to identify the project to which the bug they are reporting is attached to. Then after the ticket is created I would like to get the "Project Lead" of this project and assign the bug to that person.

0 votes
Jack Community Leader May 04, 2021

I would consider using automation. Upon ticket creation if the issue type is bug then you can assign it to the proper person. 

Yes, that's exactly what I intend to do.

What I am trying to resolve here is the bug reporter does not necessarily know who is the project lead, so the idea is when the reporter is filling the field "Project" (a drop down field with all the projects we have on our Jira instance), then through automation and at ticket creation the ticket got automatically assigned to the project lead.

I do not know how I can automatically get the project lead of a project

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