is it possible to notify an external person that the program is ready for testing and can this person also give me a feedback on this via e-mail without having a user for Jira ?
We would like to use this options for customers.
I have an idea about how you can get the feedback from your customers without having separate user accounts for your customers in JIRA.
Customer Case - an addon for JIRA - will help you. You can create your own feedback/support forums based on your JIRA. Customers login with personal or social accounts (Google+ or Facebook). So you have no need to create JIRA accounts for visitors of forums.
Moreover, then you can turn users' feedback into tickets for JIRA projects.
I hope it helps you.
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