Fast track transitions an issue breaks SLAs

I have just noticed today that every issue that goes through the process of fast track transition, see its SLA broken. Here are my Time to first response SLA

2016-09-05 13_41_27-SLAs - Service Desk.png

And here the result of the JQL: "status = Open AND "Time to first response" = running()":



I made a check and the only issues that are passed through the fast track transition are there.

Here is my fast track transition workflow:


And here you can see the post function detail:


2 answers

anyone has ever experienced this ?

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