I have just noticed today that every issue that goes through the process of fast track transition, see its SLA broken. Here are my Time to first response SLA
2016-09-05 13_41_27-SLAs - Service Desk.png
And here the result of the JQL: "status = Open AND "Time to first response" = running()":
I made a check and the only issues that are passed through the fast track transition are there.
Here is my fast track transition workflow:
And here you can see the post function detail:
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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