Hi, I am receiving the above error when trying to configure the Documents Add-On v2.0 for JIRA v5.x.
Our evaluation license ran out before I could present it for approval. Consequently, I tried (1) generating a new license key and applying it, (2) disabled, then enabled the plugin, and (3) uninstalled then reinstalled with newly generated license key.
Each of these scenarios have yielded "successfully updated, disable, enabled, installed" messages, yet when I try to configure the plugin, I receive the "Failed to query the license manager" error. Additionally, the "Documents" tab on the project dashboard displays the same error. Can you please assist with this. Thanks.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot