Failed to Stop Jira notifiation in Hipchat


we wanted to stop the Jira notification in Hipchat room by changing the notification configuration in Jira / Hipchat integration, we unselected all the options in (send a message to room when) then when we click Done, an error message appears " Failed to save configuration. Try again by refreshing the page or reconfiguring the room" We refresh the page the selection for notifiction are still there and we are not able to stop the Jira notification in Hipchat room.

We are using  JIRA v6.4.14, JIRA Service Desk v2.5.9 and HipChat 2.2.4

Thank youFailed to change JIRA notification to Hipchat rooms.PNG

1 answer

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Ann Worley Atlassian Team Apr 28, 2017

It looks like there was an issue with an earlier version of the JIRA Integration for HipChat. The newest version is compatible with JIRA 6.4 so an upgrade of the plugin may well fix this.

Here is the bug report:

HipChat+JIRA integration not persisting setup information.


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