Failed creating java, when try to start JIRA as a service

Karlheinz Dreßen May 21, 2014

I'm trying to run JIRA 6.1.7 as a service on Windows Server 2008 R2 mit jdk1.0.45.

The service did not start and in %CATALINA_HOME%\logs\commons-daemon.YYYY-MM-DD I find the following lines:

[2014-05-21 15:32:32] [info] Commons Daemon procrun (1.0.10.0 32-bit) started
[2014-05-21 15:32:32] [info] Running 'JIRA' Service...
[2014-05-21 15:32:32] [info] Starting service...
[2014-05-21 15:32:32] [error] Failed creating java
[2014-05-21 15:32:32] [error] ServiceStart returned 1
[2014-05-21 15:32:32] [info] Run service finished.
[2014-05-21 15:32:32] [info] Commons Daemon procrun finished

The same error as stated from 'Christoph de Baene' in the documentation:

https://confluence.atlassian.com/display/JIRA/Running+JIRA+as+a+Service

Any Idea?

Do I need a 32-bit java jdk?

1 answer

0 votes
Peter Van de Voorde
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2014

Hi Karlheinz,

Are you using the build in jre that's being shipped with JIRA?

Could you take a look in the configuration window using tomcat7w.exe as explained here:

https://confluence.atlassian.com/display/JIRAKB/Configuring+JIRA+Service+to+Run+on+a+Different+JVM

It might provide you a clue as to what is going on.

Best regards,

Peter

Suggest an answer

Log in or Sign up to answer