Facing problem while adding comments and also while trying to reassign the issue

Hi,

Facing the below problems

  • User trying to login from his machine to comment on a issue,and while clicking on Add he is getting the error below in the screenshot.
  • Also,the user is facing the same issue while trying to reassign the issue,from his login id.
  • Tried to comment and reassign the issue on different browsers,but still the same issue on his machine.
  • Refreshed the page and tried.
  • User trying to comment and reassign issue from other machine using his login credentials,commenting and reassigning the issue is possible.

Please suggest why is that the user is getting the below error message only on his machine and how to resolve this issue ?

Error Page.png

Thanks in advance.

1 answer

0 votes
Timothy Chin Community Champion Sep 28, 2014

and what does the logs say?

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Thursday in Jira

Updates to jira.atlassian.com give you visibility into what's coming in Jira Server and Data Center

Hello, Community! My name is Gosia and I'm a Product Manager on Jira Server and Data Center here at Atlassian. Since 2002 when we launched our public issue tracker, jira.atlass...

318 views 1 12
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you