Facing issue in increase the Total Memory of JIRA in windows environment

I have increased the RAM in system. Total Memory is not updating in Web Info in JIRA, although i have updated the ’setenv.bat’  JVM_MINIMUM_MEMORY and  JVM_MAXIMUM_MEMORY and also restarted  the JIRA services. I am using jira-6.3.9

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What is the issue?

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Unable to see increased Memory in JIRA

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Are you running it as a service in Windows? If so, increasing memory in setenv.bat is not enough.

Check out the windows service section at https://confluence.atlassian.com/display/JIRA/Increasing+JIRA+Memory

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