Facing issue in increase the Total Memory of JIRA in windows environment

I have increased the RAM in system. Total Memory is not updating in Web Info in JIRA, although i have updated the ’setenv.bat’  JVM_MINIMUM_MEMORY and  JVM_MAXIMUM_MEMORY and also restarted  the JIRA services. I am using jira-6.3.9

3 answers

0 votes

What is the issue?

Unable to see increased Memory in JIRA

0 votes

Are you running it as a service in Windows? If so, increasing memory in setenv.bat is not enough.

Check out the windows service section at https://confluence.atlassian.com/display/JIRA/Increasing+JIRA+Memory

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

2,880 views 12 18
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot