Hi- Running v6.2.3 Installed the Watchers plugin because we were getting errors when adding users as watchers to issues (unless they were admin or the Reporter). Installed the plugin without any issues BUT it seems that I cannot just add any old email address as a watcher... Now, I know the Watchers plugin is working (somewhat) cuz I added an internal user to that field and that person did receive a notification when I added a comment to that issue.
I also added my external email address to that Watchers field and DID NOT receive an email notification.
Never, never doubt what nobody is sure about. -Willy Wonka
Thanks for the reply. I understand that, actually, this can be done with the right configuration (https://thepluginpeople.atlassian.net/wiki/display/JEMH/Enable+non+JIRA+Account+holders+to+receive+issue+updates) but the main issue, as stated in the initial post is that, except for JIRA admins or the Reporter, a JIRA User, when added to the custom pick field Watchers, does not get notifications to an issue. I have these settings in place:
Global Permissions - Browse Users - Jira Users
Issue Commented - User Custom Field Value (Watchers)
Issue Resolved - User Custom Field Value (Watchers)
Issue Security Scheme - User Custom Field Value (Watchers)
This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.Read more
Hey Atlassian Community! Today we are launching a bunch of customer stories about the amazing work teams, like Dropbox and Twilio, are doing with Jira. You can check out the stories here. The thi...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs