External user management and User profiles

I'm working on setup of a JIRA serrver instance that is using Delegated LDAP Authentication and just discovered that users can't access their own profiles. I have some questions regarding this:

  1. Is that really true or do I have some other underlying issue going on?
  2. If it is working as designed, does that mean users can't update their profiles at all, including their name and avatar? Are we really fored to have an instance where everyeone is an egg? 
  3. If it is by design, can I hide the profile option on the user toolbar? We've been in the cloud temporarily for a while and people are used to that working. 

Thanks! 

1 answer

This widget could not be displayed.

Never mind. It was a lag issue. I can get into my profile now. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted 5 hours ago in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

19 views 0 1
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you