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External General Service Desk?

Currently I have a new service desk project. I cannot find out how to have the portal open without creating the customer within the project. 

How can I configure this project portal so the domain can be accessed by anybody? 

1 answer

Hi @jfriedberg ,

Have a look at how to configure both global and project customer permissions in this support article.

It is those permission settings combined that impact access to your service desk. 

From the article:

Screenshot 2020-11-22 at 17.08.16.png

Thanks Walter, but I'm looking to only have one project of the service desk external that requires no login, is there an option for this that is not a global setting?

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