Internal in JIRA all the features which we provide affect Agents the same way as users in JIRA Core or JIRA Software. Last week we have released version 1.3.0 which also supports Priority Scheme in Customer Portal in JIRA Service Desk. If you have any more questions please let us know.
In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to have–in order to produce a reliable long-term roadmap. We're tur...
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