Exporting to CSV (All Fields) is Generating a Blank CSV

Daniel_Block100
Contributor
October 31, 2024

Hey!

We've recently migrated our Jira Data Center instance to a new instance of Data Center and we've had some reports from users when they export any number of issues using CSV (All Fields) it generates a blank CSV.

I have done some testing of my own and found the following

CSV (All Fields) - This generated a blank CSV file even with a query of 316 results.

CSV (Current Fields) - This generated the CSV as intended with the same query of 316 results.

Our `jira.search.views.default.max` is set to 10000 and I am unable to find any solution so far.

2 answers

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Marc - Devoteam
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October 31, 2024

Hi @Daniel_Block100 

Can you check if its related to a certain issue type?

Just export all task issues with all field, does this work?

Daniel_Block100
Contributor
October 31, 2024

Hey! The project I am testing, only uses the Task issue type but I did include that just in case it fixed anything but I am still getting a blank CSV.

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Mohamed Benziane
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October 31, 2024
Daniel_Block100
Contributor
October 31, 2024

Hey! I did see this however, by the looks of it, we don't have Git Integration for Jira turned on or even installed as part of our Apps. Unless Git Integration for Jira is auto installed and somewhere else to find?

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