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Exporting tickets

Hey

When I go to advanced search and try to export all issues into an excel format, it does not go through. anyone know if anything is wrong with this jira functionality?

steps:

all issues -> advanced search -> excel icon -> should ask if i want to export on excel online or desktop (only shows a blank page).

 

Would appreciate if anyone's having the same issue to share so I know if a wider issue.

Rocsi

1 answer

I have been experiencing this issue for almost a month as well. It is terribly frustrating. My monthly reporting is generated using this export to Excel functionality and as of late it almost never works. I just get a "Verify   Loading...." popup on the filter screen, then the "Open in Spreadsheets" tab opens, but nothing else happens, it seems to die there.

 

If by some miracle, I do eventually get the "Open in Excel" popup, it takes the file ages to download, sometimes it never does.

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