Exporting project

I need to export our primary project from a vendors version of JIRA but comments and images are not coming across. Also sub-tasks and issue-links will not import correctly they do not create the links.

Does anyone have a good tool or way to get all of this data on an export and import properly besides a csv file?


Export from instance: JIRA v6.1.5

Import into instance: JIRA v6.5-OD-05-041

2 answers

1 accepted

0 votes

Hello Raoul,

Importing into the Atlassian Cloud is different from going Server to Server as it is not possible to perform a Project Import.

If you need to add select projects from a Server Instance to an Existing Cloud Instance (and preserve the Cloud Data), you will need to follow the steps in Project Import From JIRA Server to JIRA Cloud.

If you do not need to preserve the data in the Cloud instance, follow the steps in the Migrating from JIRA Server to JIRA Cloud and then delete the unneeded projects after the migration is complete. 


0 votes

Hey Raoul,

You can consider following the steps listed here to properly import projects from one instance to another.

-- Arthur Gonçalves

Unfortunately the 2 instances are different. Also I am going from server to cloud.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,120 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot