Export testcasesteps

Jira doesn't export Step test case.

When I want to export Step Test Case, Jira show this issue:

Error rendering 'testcasesteps_field'. Please contact your JIRA administrators.

Also, I user of Jira, the language is Spanish.

2017-12-13_115949.pngJIRA v6.4.1

2 answers

0 vote

Hi,

Are you using a version picker?

If you are using a version picker take a look at JRASERVER-44721.  The remedy is to upgrade to at least 6.4.11 or 7.0.

If that does not appear to match your issue, reproduce the issue and take a look at the atlassian-jira.log and post the log snippet here and we'll go from there.

Cheers,

Branden

I don't the administrator. 

Use a plugin to create test cases and step test.

2017-12-13_141443.png

0 vote

What type of field is your testcasesteps_field, and what type of "export" are you trying?

When export in XML, the step test case result:

<![CDATA[
{"steps":[{"name":"","description":"El XML con los campos:\nProveedores OEA-ARM\nPaís ARM","expected":"Al transmitir la declaración acepten el envio de los campos Proveedores OEA-ARM y País ARM"}]}
]]>

That looks ok to me, I assume it means you got past the error message in the question?

In XML export ok, but in excel, that is the problem.

So not the xml export.  That's why I asked.

What type of field is it? 

Suggest an answer

Log in or Sign up to answer
How to earn badges on the Atlassian Community

How to earn badges on the Atlassian Community

Badges are a great way to show off community activity, whether you’re a newbie or a Champion.

Learn more
Community showcase
Published Thursday in Jira

5 ways you can make the most of Jira Software and Bitbucket Cloud

As part of the Bitbucket product team I'm always interested in better understanding what kind of impact the use of our tools have on the way you work. In a recent study we conducted of software devel...

64 views 0 5
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you