It's not a permission, Excel exports are on the way to being totally removed in favour of the improving CSV exports.
The code might not be there in 7.2.3, but for a couple of versions, it is there and you can activate it.
Stop JIRA, edit <JIRA home>jira-config.properties (you may need to create a new file, it's plain text) and add
then restart it.
Hello @Nic Brough [Adaptavist]
Inside my JIRA home directory $JIRA_HOME/atlassian-jira/WEB-INF/classes/ their was no jira-config.properties file. As per the docs i created jira-config.properties file and added the line jira.export.excel.enabled=true and restart the JIRA server. but this doesn't work for me on our JIRA 7.2.3
Thanks in advance for your help!
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