When i insert the issue through the TEST API, I got this response message
<meta http-equiv="Refresh" content="60">
<title>Atlassian - Down for maintenance</title>
<body style="background-color:#f0f7fc;margin:0;padding:40px 0 0;text-align:center">
<img src="/maintenance/images/DownforMaintenance_CharlieZap.gif" width="960" height="625" alt="We're down for maintenance. Be right back!">
Please explain this message.
Hmm, I thought that too - the first time I tried REST vs Marketplace, I got the same, but it went away shortly after. However, this was a long while ago, so I assume they've re-enabled this bad behaviour somehow (As you say, bad because a 500 should be a 500, not a misleading "maintenance")
I'd say it's telling you what the problem is - the site is down for maintenance.
You might want to contact Atlassian OnDemand support directly to find out when the maintenance windows are, or to investigate this problem if the site appeared to be up at the time you ran your test.
Hi srinivasan, if this is happening everytime you try to insert the issue through the REST API, this probably does not have to do with our maintenance windows, it seems that the connection is timing out or there is something wrong with the API URL.
Just for the record since this is an open channel, if you have been presented with the 'Down for Maintenance' page every time you try to perform an action (such as what srinivasan is trying to do), I'd recommend you to raise a support ticket with us, so that we can further investigate what's happening.
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