Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Experiencing Duplicate Emails from Ticket Creation

Marissa DeLeon
Marissa DeLeon February 24, 2014

I am receiving duplicate emails when a ticket is created.

One with the ticket creation, and one saying We Received Your Message.

How do I get rid of these duplicates?

Answer
Watch
Like Be the first to like this
130 views

1 answer

0 votes
Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
February 24, 2014

One of your users who is also getting the "create issue" email has an autoresponder on.

Have a look at the headers of those emails - they should tell you who it is so you can tell them to stop, or remove their email address.

Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira Software
TAGS
AUG Leaders

Atlassian Community Events

    See all events