Hello, I have run into the problem that's been described in a other ticket with the same Description. I cannot find the solution though. The solution that is mentioned below is not working.
If the notification is sent to an external email address, the Fullname variable is working as it should. For internal emails the variable is stripped. What can i do?
Can anyone help me with this? What must i change in order to work.
I cannot copy the url of the ticket. The title is "MS Exchange with Outlook Strips the FullName Variable in Notifications"
For the email setup, i am using our internal MS Exchange 2010 and in "Email From" field i have put the following parameters:
For the external email the variable is working perfect. But for the internal address the From Name is changing to the default.
This link solved it for me. This is an Outlook Issue and not Jira's.
I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...
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