Hi All ,
I get an exception when i update an issue , however the field edited is updated in the background.
What can be the reason ? i am reffering this document however i am not able to identify which plugin is causing this exception.
Sorry I haven't. Sounds like it's not installed properly - you've installed the right patch for your version of JIRA as well as the jar? See the installation guide. You could also compare the working instance with this one and see if any obvious differences jump out (eg does the new field exist in both DBs? Has the plugin loaded correctly? etc).
Have you checked the log from when JIRA starts up and tries to load the plugins? There might be something helpful logged there.
Or you could try contacting the plugin developers - I've found that Quisapps respond pretty quickly to questions on their plugin forum.
(BTW I'm nothing to do with quisapps, I just use the plugin.)
Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...
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