We have two enviroments - production and test. Identical process and post-functions for Service requests exist in both enviroments.
Post-function script during transition Open - Assigned works in test enviroment and doensn't work in production enviroment. I am getting an error "Exception while executing SIL program >>new_script.sil<<: [SIL Error on line: 3, column: 14] null".
Part of the script raising the error:
Imp_values = getFieldOptions("BAS", "Service Request", getCustomFieldNameById(11404));
Fr_values = getFieldOptions("BAS", "Service Request", getCustomFieldNameById(11406));
Odd part is that if in production enviroment change getCustomFieldNameById(11404) to actual field name in Russian, it works.
Could you please help investigate why it doesn't work in production enviroment?
Badges are a great way to show off community activity, whether you’re a newbie or a Champion.Learn more
Hi Atlassian Community! My name is Shana, and I’m on the Jira Software team. One of the many reasons this Community exists is to connect you to others on similar product journeys or with comparabl...
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs