It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Exception when opening EazyBI in Jira after upgrade of APP

We updated EazyBI to latest Version 5.0.4.

Now we get an error when you try to open EazyBI (with older version V4 it is/was working fine):

How can we solve this?

Internal Server Error (500)

Request Method: GET



Could not load 'active_record/connection_adapters/oracle_enhanced_adapter'. Make sure that the adapter in config/database.yml is valid. If you use an adapter other than 'mysql', 'mysql2', 'postgresql' or 'sqlite3' add the necessary adapter gem to the Gemfile. from /applications/atlassian/application-data/jira/plugins/.osgi-plugins/felix/felix-cache/bundle196/version0.0/plugin.8955642477764730029.eazybi-jira-5.0.4_1569925061000.jar-lib/0/META-INF/gem.home/gems/activerecord-oracle_enhanced-adapter-1.6.7/lib/active_record/connection_adapters/oracle_enhanced/jdbc_connection.rb:46:in


1 answer

1 accepted

0 votes
Answer accepted


Since eazyBI 5.0, Oracle JDBC driver isn't included in eazyBI. eazyBI will use the Oracle JDBC driver ojdbc8.jar  from the Jira installation directory lib  subdirectory.

If needed, the driver can be downloaded from Oracle -

Janis /

Thank you.

I contacted the EazyBI support (saw your signature details to late...) for upgrade instructions (Driver - DB etc.)

Suggest an answer

Log in or Sign up to answer

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you