I'm getting an error message that says Exception: Script error every time I try to run a report, and when I click the Atlassian Support link, I get stuck in an endless loop of windows switching back and forth to each other until I close my browser.
Have you tried to access using the URL support.atlassian.com?
Please access it and raise a ticket support. Please remember to set you instance URL and more information about the error as error message and a full screenshot.
I went through support.atlassian.com, and got the same thing.I'll add some images inline here to show what happens.
1) I get this page:
2) I choose JIRA Software
3) I get this page:
4) I click Submit a problem to us.
5) The screen starts flashing from window to window again in an endless loop. I try to get screenshots of each step of the loop, but it keeps flipping pages so fast, I only end up getting two different images:
I am using Internet Explorer
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot