Exception in restoring backup

Hi,

I get this exception when restoring a backup

Error importing data: java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.NullPointerException

I can send you the backup file if needed

Thanks in advance,

Mohamed Saad

3 answers

1 accepted

0 votes

Answer accepted

I have managed to fix it,

I have fresh installed jira and imported projects

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I see two Null pointer exceptions in the log

2013-08-24 16:27:25,402 IssueIndexer:thread-4 WARN mohamedsaad 985x3131x1 dja5zl 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.issue.history.AbstractDateRangeBuilder] The issue IOD-2 has serious data integrity issues

java.lang.NullPointerException

at com.atlassian.jira.issue.history.ReporterDateRangeBuilder.createInitialChangeItem(ReporterDateRangeBuilder.java:35)

at com.atlassian.jira.issue.history.AbstractDateRangeBuilder.buildDateRanges(AbstractDateRangeBuilder.java:38)

at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.filterChangeItems(DefaultChangeHistoryRetriever.java:120)

at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.createChangeGroupsFromChangeItems(DefaultChangeHistoryRetriever.java:61)

at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.get(DefaultChangeHistoryRetriever.java:54)

at com.atlassian.jira.issue.index.DefaultChangeHistoryRetriever.get(DefaultChangeHistoryRetriever.java:30)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$ChangeHistoryDocumentBuilder.get(DefaultIssueIndexer.java:567)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy$2.get(DefaultIssueIndexer.java:597)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy$2.get(DefaultIssueIndexer.java:593)

at com.atlassian.util.concurrent.ManagedLocks$ManagedLockImpl.withLock(ManagedLocks.java:315)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$IssueLockDocumentCreationStrategy.get(DefaultIssueIndexer.java:592)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$IndexIssuesOperation.perform(DefaultIssueIndexer.java:446)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$4$1.get(DefaultIssueIndexer.java:284)

at com.atlassian.jira.issue.index.DefaultIssueIndexer$4$1.get(DefaultIssueIndexer.java:280)

at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:9)

at com.atlassian.jira.index.SimpleIndexingStrategy.get(SimpleIndexingStrategy.java:5)

at com.atlassian.jira.index.MultiThreadedIndexingStrategy$1.call(MultiThreadedIndexingStrategy.java:38)

at com.atlassian.jira.index.MultiThreadedIndexingStrategy$1.call(MultiThreadedIndexingStrategy.java:35)

at com.atlassian.jira.util.concurrent.BoundedExecutor$2.call(BoundedExecutor.java:70)

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)

at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

and

2013-08-24 16:27:25,744 JiraImportTaskExecutionThread-1 ERROR mohamedsaad 985x3131x1 dja5zl 127.0.0.1 /secure/admin/XmlRestore.jspa [jira.bc.dataimport.DefaultDataImportService] Error importing data: java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.NullPointerException

java.lang.RuntimeException: java.util.concurrent.ExecutionException: java.lang.NullPointerException

at com.atlassian.jira.index.FutureResult.await(FutureResult.java:35)

at com.atlassian.jira.index.CompositeResultBuilder$CompositeResult.await(CompositeResultBuilder.java:82)

at com.atlassian.jira.issue.index.DefaultIndexManager.doIndexIssuesInBatchMode(DefaultIndexManager.java:857)

at com.atlassian.jira.issue.index.DefaultIndexManager.doStopTheWorldReindex(DefaultIndexManager.java:827)

at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:337)

at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:303)

at com.atlassian.jira.issue.index.DefaultIndexManager.activate(DefaultIndexManager.java:283) <+2>

at java.lang.reflect.Method.invoke(Unknown Source)

at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:83)

at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28)

at com.sun.proxy.$Proxy204.activate(Unknown Source)

at com.atlassian.jira.util.index.CompositeIndexLifecycleManager.activate(CompositeIndexLifecycleManager.java:113)

at com.atlassian.jira.bc.dataimport.DefaultDataImportService.reindex(DefaultDataImportService.java:928)

at com.atlassian.jira.bc.dataimport.DefaultDataImportService.performImport(DefaultDataImportService.java:667)

at com.atlassian.jira.bc.dataimport.DefaultDataImportService.doImport(DefaultDataImportService.java:255)

at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:65)

at com.atlassian.jira.web.action.setup.DataImportAsyncCommand.call(DataImportAsyncCommand.java:28)

at com.atlassian.jira.task.ImportTaskManagerImpl$TaskCallableDecorator.call(ImportTaskManagerImpl.java:147)

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at java.util.concurrent.Executors$RunnableAdapter.call(Unknown Source)

at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)

at java.util.concurrent.FutureTask.run(Unknown Source)

at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForTenant(DefaultMultiTenantManager.java:61)

at com.atlassian.multitenant.juc.MultiTenantExecutors$WrappedRunnable.run(MultiTenantExecutors.java:160)

at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

at java.lang.Thread.run(Unknown Source)

Caused by: java.util.concurrent.ExecutionException: java.lang.NullPointerException

at java.util.concurrent.FutureTask$Sync.innerGet(Unknown Source)

at java.util.concurrent.FutureTask.get(Unknown Source)

at com.atlassian.jira.index.FutureResult.await(FutureResult.java:31)

... 29 more

Caused by: java.lang.NullPointerException