Exception during re-indexing

During the xml backup (from Jira 3.3.x to 4.4.1) restoration process I am getting the following exception. The error occurs when the re-indexing process starts. I deleted indexes in cache folder, but still the same error. Also I am not able to login to my local jira instance. I get the same error on the web page. Appreciate help!

Exception thrown during upgrade: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11 com.atlassian.jira.util.RuntimeIOException: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11 at com.atlassian.jira.index.DefaultIndexEngine.clean(DefaultIndexEngine.java:143) at com.atlassian.jira.index.DefaultManager.deleteIndexDirectory(DefaultManager.java:43) at com.atlassian.jira.issue.index.DefaultIssueIndexer.deleteIndexes(DefaultIssueIndexer.java:176) at com.atlassian.jira.issue.index.DefaultIndexManager.reIndexAll(DefaultIndexManager.java:236) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.atlassian.util.profiling.object.ObjectProfiler.profiledInvoke(ObjectProfiler.java:81) at com.atlassian.jira.config.component.SwitchingInvocationHandler.invoke(SwitchingInvocationHandler.java:28) at $Proxy131.reIndexAll(Unknown Source) at com.atlassian.jira.upgrade.tasks.AbstractReindexUpgradeTask.doUpgrade(AbstractReindexUpgradeTask.java:43) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeTaskSuccess(UpgradeManagerImpl.java:609) at com.atlassian.jira.upgrade.UpgradeManagerImpl.runUpgradeTasks(UpgradeManagerImpl.java:496) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgrade(UpgradeManagerImpl.java:426) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeeded(UpgradeManagerImpl.java:370) at com.atlassian.jira.upgrade.UpgradeManagerImpl.doUpgradeIfNeededAndAllowed(UpgradeManagerImpl.java:309) at com.atlassian.jira.upgrade.UpgradeLauncher.checkIfUpgradeNeeded(UpgradeLauncher.java:100) at com.atlassian.jira.upgrade.UpgradeLauncher.start(UpgradeLauncher.java:49) at com.atlassian.jira.startup.DefaultJiraLauncher$3.run(DefaultJiraLauncher.java:103) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrEnqueue(DatabaseConfigurationManagerImpl.java:250) at com.atlassian.jira.config.database.DatabaseConfigurationManagerImpl.doNowOrWhenDatabaseActivated(DatabaseConfigurationManagerImpl.java:149) at com.atlassian.jira.startup.DefaultJiraLauncher.postDbLaunch(DefaultJiraLauncher.java:94) at com.atlassian.jira.startup.DefaultJiraLauncher.access$100(DefaultJiraLauncher.java:24) at com.atlassian.jira.startup.DefaultJiraLauncher$1.run(DefaultJiraLauncher.java:61) at com.atlassian.jira.util.devspeed.JiraDevSpeedTimer.run(JiraDevSpeedTimer.java:33) at com.atlassian.jira.startup.DefaultJiraLauncher.start(DefaultJiraLauncher.java:56) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:68) at com.atlassian.jira.startup.LauncherContextListener$1.create(LauncherContextListener.java:63) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.get(MultiTenantComponentMapImpl.java:121) at com.atlassian.multitenant.impl.MultiTenantComponentMapImpl.onTenantStart(MultiTenantComponentMapImpl.java:165) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:134) at com.atlassian.multitenant.impl.DefaultMultiTenantManager$1.consume(DefaultMultiTenantManager.java:131) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.runForEachListener(DefaultMultiTenantManager.java:256) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startTenant(DefaultMultiTenantManager.java:130) at com.atlassian.multitenant.impl.DefaultMultiTenantManager.startAll(DefaultMultiTenantManager.java:203) at com.atlassian.jira.startup.LauncherContextListener.contextInitialized(LauncherContextListener.java:96) at org.apache.catalina.core.StandardContext.listenerStart(StandardContext.java:4205) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4704) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:840) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:463) at org.apache.catalina.core.StandardService.start(StandardService.java:525) at org.apache.catalina.core.StandardServer.start(StandardServer.java:754) at org.apache.catalina.startup.Catalina.start(Catalina.java:595) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) at java.lang.reflect.Method.invoke(Unknown Source) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:289) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:414) Caused by: org.apache.lucene.index.CorruptIndexException: Unknown format version: -11 at org.apache.lucene.index.SegmentInfos.read(SegmentInfos.java:247) at org.apache.lucene.index.IndexFileDeleter.(IndexFileDeleter.java:178) at org.apache.lucene.index.IndexWriter.init(IndexWriter.java:1628) at org.apache.lucene.index.IndexWriter.

1 answer

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Have a look at this and see if it helps to resolve your problem

https://confluence.atlassian.com/display/JIRAKB/Lucene+Index+Crashed+with+%27Unknown+format+version%27+Error

another one to look out for is to exclude this directory from your virus scanner if you are working in windows, it messes up things too

Thanks parthis. I will try your suggestion and let you know.

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