Exception caught in 500 page org.ofbiz.core.entity.GenericDataSourceException

Hi!

In our atlassian-jira.log we have a lot of SQL Exception with following error:

Exception caught in 500 page org.ofbiz.core.entity.GenericDataSourceException: SQL Exception while executing the following:SELECT pkey, PROJECT, REPORTER, ASSIGNEE, issuetype, SUMMARY, DESCRIPTION, ENVIRONMENT, PRIORITY, RESOLUTION, issuestatus, CREATED, UPDATED, DUEDATE, RESOLUTIONDATE, VOTES, WATCHES, TIMEORIGINALESTIMATE, TIMEESTIMATE, TIMESPENT, WORKFLOW_ID, SECURITY, FIXFOR, COMPONENT FROM pjira1.jiraissue WHERE ID=? (An I/O error occured while sending to the backend.)

 

This month we had this problem about 300 times and I don't know what I can do against it.

I searched in google and on this site, but couldn't find the same problem.

 

Thanks for your help

King regards

 

1 answer

Hi Rene smile

I would recommend you to raise this issue in the https://support.atlassian.com for better support coverage. The log contains too few details. So, if you are limiting the data exposure of your instance, you can ask for assistance on the Support page.

Cheeers,
Daniel 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Nov 27, 2018 in Portfolio for Jira

Introducing a new planning experience in Portfolio for Jira (Server/DC)

In the past, Portfolio for Jira required a high degree of detail–foresight that was unrealistic for many businesses to   have–in   order to produce a reliable long-term roadmap. We're tur...

2,712 views 17 21
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you