I need some support on JIRA.
Every sprint I have the same issue that prevents me from closing one sprint and starting the next on my sprint board.
The nature of the problem is that persons working on other projects are setting my sprint into their issues. Unfortunately I have no access, none, not even view to their project so when I try and close my sprint, unseen and unknown issues belonging to another project prevent me from doing so. Jira reports a message saying that I need to be an admin of the following projects... Normally one of the projects will be unknown to me. Every sprint I have to go and ask the admin of that project to remove any references to my sprint name. It happens all the time, every single sprint for more than 6 months. I'm fed up, especially as today there seems to be some confusion and I can't get my sprint closed.
So, can someone please tell me how I can restrict use of my sprint names or my sprint board (and sprint names). This would prevent the others from accidentally using my sprint name in their issues (which I cannot even see). I can only see that I can adjust the names of the admins for a sprint board, but I want to restrict the view and the use of the sprint names to only a small list of people or a small list of projects. Is this possible?
It sounds like you have some problems with
a) your board filters, and
b) your permission schemes.
c) perhaps you are using sprints incorrectly or at least in a way that is incompatible with JIRA
It would help if you could provide a little more information about how your projects and boards are setup. It would also help to understand if you are using project roles to restrict access to projects.
Atlassian Summit is an excellent opportunity for in-person support, training, and networking.Learn more
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG