I am wondering is it possible to automatically escalate an issue priority once a certain time passes since the issue is raised?
Issue is opened with Medium priority and if its not resolved in 2 days priority goes to High priority,
Hi @Maja Bobeta
You could do that with an Automation for Jira rule, using a scheduled trigger. Please look at these examples and the documentation for ideas:
If you need help implementing your rule, please post what you have so far and the community can help.
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