Errror when importing issues from CSV

aso
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September 12, 2024

i am using this .csv to import issues to jira

Screenshot 2024-09-12 133449.png

After going through all steps and succesfully validating i "Begin Import" to start the process. The import however fails and i receive this log message:

Screenshot 2024-09-12 133821.png

Could someone please explain, what has to be changed here?

2 answers

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Manne Kjærby - ProProces
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September 12, 2024

Hi Aso, welcome to the community.

It can be that there is some fields required on the task issue type that you don't have defined in your csv. It can also be a validator on the workflow.

https://confluence.atlassian.com/jirakb/error-while-importing-issue-via-csv-import-error-fatal-error-during-import-cannot-invoke-com-atlassian-jira-issue-issue-getissuetype-because-issue-is-nul-1387599283.html

Br.

Manne

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Rilwan Ahmed
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September 12, 2024

Hi @aso ,

Welcome to the community !! 

This could be due to restricted permissions, validators in the "Task" issue type. So please check these points 

  1. Task issue type exists in the project you are importing ?
  2. Can you create "Task" from create button manually in the project ?

 

aso
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September 12, 2024

Hi Rilwan, 

thank you for your message!

I have checked the points mentioned and can confirm both.

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