Error with /rest/helptips/1.0/tips ajax GET

I am getting many Errors in the logs with this request:

/rest/helptips/1.0/tips ajax GET

ERROR [com.sun.jersey.spi.container.ContainerResponse] Mapped exception to response: 500 (Internal Server Error)


javax.ws.rs.WebApplicationException: java.text.ParseException: String, es-419, is not a valid language tag
at com.sun.jersey.server.impl.model.HttpHelper.clientError(HttpHelper.java:265)
at com.sun.jersey.server.impl.model.HttpHelper.getAcceptLanguage(HttpHelper.java:222)
at com.sun.jersey.server.impl.VariantSelector.selectVariant(VariantSelector.java:290)
at com.sun.jersey.spi.container.ContainerRequest.selectVariant(ContainerRequest.java:679)

.....

ERROR [com.sun.jersey.spi.container.ContainerResponse] Exception mapper com.atlassian.plugins.rest.common.security.jersey.SecurityExceptionMapper@2febd2ca for Throwable com.atlassian.plugins.rest.common.security.AuthenticationRequiredException: Client must be authenticated to access this resource. threw a RuntimeException when attempting to obtain the response

Anyone has seen this or know how to track the source of the error? This is Jira 6.0

Thank you!

1 answer

1 accepted

Suggest an answer

Log in or Sign up to answer
Community showcase
Posted Sep 18, 2018 in Jira

What modern development practices are at the heart of how your team delivers software?

Hey Community mates! Claire here from the Software Product Marketing team. We all know software development changes rapidly, and it's often tough to keep up. But from our research, we've found the h...

22,016 views 2 7
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you