Sometimes I get an email with the following. I believe it's being caused by our Zendesk integration, but I've checked over the settings and it seems to all be fine.
An error was encountered upon synchronizing Issue: DROID-824.
Below are the errors:
Error updating remote object, caused by. Error status 406:<?xml version="1.0" encoding="UTF-8"?>
<error>Status closed prevents ticket update</error>
These errors are also logged in the Diagnostics section in the Administration Console.
Connect with like-minded Atlassian users at free events near you!Find a group
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no AUG chapters near you at the moment.Start an AUG
We're bringing product updates and pro tips on teamwork to ten cities around the world.Save your spot