Error while importing from CSV

I am importing a csv file to Jira. There are 545 issues are in the sheet however only 266 issues are imported to jira. Snapshot of the error log is given below. Please help me to resolve this.

 

2017-11-30 07:41:27,240 INFO - Importing issue: [externalId='autoid-528927433065926470', summary='@UI Appointee Details:-Appointee address is not getting updated in summary screen']
2017-11-30 07:41:27,272 INFO - Importing issue: [externalId='autoid-8329571345941296135', summary='GOP:API is returning otk,prn and customer id while sending invalid json request']
2017-11-30 07:41:27,306 INFO - Importing issue: [externalId='autoid-2725918112413164016', summary='GOP:-API Issues']
2017-11-30 07:41:27,341 INFO - Importing issue: [externalId='autoid-7171250091364257058', summary='Premium Calculator:-Change label is missing']
2017-11-30 07:41:27,373 INFO - Importing issue: [externalId='autoid-7296142726829363291', summary='@API Plan:-Plan name is multiplying while editing the plan details']
2017-11-30 07:41:27,406 INFO - Importing issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,406 ERROR - Error importing issue [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']: Unable to create or update issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,412 INFO - Importing issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,413 ERROR - Error importing issue [externalId='autoid-6197015986268928391', summary='Webservice Availability']: Unable to create or update issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,417 INFO - Importing issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']
2017-11-30 07:41:27,417 ERROR - Error importing issue [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']: Unable to create or update issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']

 

1 answer

0 votes
Tarun Sapra Community Champion Nov 30, 2017

Please check if you have a "validator" in create workflow transition of the issue or there are some mandatory fields on the field configuration schemes. Due to these reasons you might not be able to create the issues while importing them from CSV.

Suggest an answer

Log in or Join to answer
Community showcase
Sarah Schuster
Posted Jan 29, 2018 in Jira

What are common themes you've seen across successful & failed Jira Software implementations?

Hey everyone! My name is Sarah Schuster, and I'm a Customer Success Manager in Atlassian specializing in Jira Software Cloud. Over the next few weeks I will be posting discussion topics (8 total) to ...

3,129 views 13 19
Join discussion

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you
Atlassian Team Tour

Join us on the Team Tour

We're bringing product updates and pro tips on teamwork to ten cities around the world.

Save your spot