Error while importing from CSV

vinod chandran November 30, 2017

I am importing a csv file to Jira. There are 545 issues are in the sheet however only 266 issues are imported to jira. Snapshot of the error log is given below. Please help me to resolve this.

 

2017-11-30 07:41:27,240 INFO - Importing issue: [externalId='autoid-528927433065926470', summary='@UI Appointee Details:-Appointee address is not getting updated in summary screen']
2017-11-30 07:41:27,272 INFO - Importing issue: [externalId='autoid-8329571345941296135', summary='GOP:API is returning otk,prn and customer id while sending invalid json request']
2017-11-30 07:41:27,306 INFO - Importing issue: [externalId='autoid-2725918112413164016', summary='GOP:-API Issues']
2017-11-30 07:41:27,341 INFO - Importing issue: [externalId='autoid-7171250091364257058', summary='Premium Calculator:-Change label is missing']
2017-11-30 07:41:27,373 INFO - Importing issue: [externalId='autoid-7296142726829363291', summary='@API Plan:-Plan name is multiplying while editing the plan details']
2017-11-30 07:41:27,406 INFO - Importing issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,406 ERROR - Error importing issue [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']: Unable to create or update issue: [externalId='autoid-90095071657295757', summary='SonarQube Integration for Code review']
2017-11-30 07:41:27,412 INFO - Importing issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,413 ERROR - Error importing issue [externalId='autoid-6197015986268928391', summary='Webservice Availability']: Unable to create or update issue: [externalId='autoid-6197015986268928391', summary='Webservice Availability']
2017-11-30 07:41:27,417 INFO - Importing issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']
2017-11-30 07:41:27,417 ERROR - Error importing issue [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']: Unable to create or update issue: [externalId='autoid-7269341906010429419', summary='Setup Jenkins for CI/CD']

 

1 answer

0 votes
Tarun Sapra
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
November 30, 2017

Please check if you have a "validator" in create workflow transition of the issue or there are some mandatory fields on the field configuration schemes. Due to these reasons you might not be able to create the issues while importing them from CSV.

SMM April 8, 2019

Thanks, I had the same error and it is fix now :) 

Like # people like this

Suggest an answer

Log in or Sign up to answer