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Error while getting updated issues in json fromat using python API? Edited


i have python script polling jira for every 5 min .
updated_issues = jira.search_issues(f' project = {jira_project_key} and updated >= "-12h" ',json_result=True)       

  issues = updated_issues["issues"]
        for item in issues:        

              try:                                                jissue = JIRA_Issue.objects.get(jira_key=item['key'])         

   except JIRA_Issue.DoesNotExist:                



if jissue.finding is not None:                     

jissue.finding.severity = item['fields']['customfield_10605']['value']                    desc = item['fields']['description']



i am getting this error

Traceback (most recent call last):

File "/usr/local/lib/python3.6/site-packages/jira/", line 161, in __getattr__

return self[item]


'CustomFieldOption' object is not subscriptable

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "/usr/local/lib/python3.6/site-packages/jira/", line 161, in __getattr__

[2021-03-16 06:09:03,360: WARNING/MainProcess] return self[item]



1 answer

0 votes
Hana Kučerová Community Leader Mar 16, 2021

Hi @Akiti Bala ,

welcome to the Atlassian Community!

I'm not a python specialist, but after the quick check of your code, this line is suspicious for me:

jissue.finding.severity = item['fields']['customfield_10605']'value']

I believe it should be:

jissue.finding.severity = item['fields']['customfield_10605']['value']

(missing bracket) 

hi Hana,

i didnt notice it . i updated post 

Thanks .

Hana Kučerová Community Leader Mar 16, 2021

@Akiti Bala 

to be honest, it is complicated to understand, what you are trying to achieve.

Which line has number 161?

Which type has your customfield_10605? Select List (single choice)?

Could you please paste here the whole code?

Thank you.

HI @Hana Kučerová ,

The line 161 is in jira python client :

File "/usr/local/lib/python3.6/site-packages/jira/", line 161, in __getattr_


the custom_field_10605 is Severity choice .It may be High,Low,Medium,Info.
when i am trying to get custom field for updating local DB, it throws error .

Hana Kučerová Community Leader Mar 17, 2021

I think this line

jissue.finding.severity = item['fields']['customfield_10605']['value']  

is causing the error: 'CustomFieldOption' object is not subscriptable

CustomFieldOption object is something, which is returned, when you get value from 

Select List (single choice) custom field.

Hopefully this article will help you to fix it.

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