Error while deleting a task

Ahmed Ali January 6, 2016

i got the below error when i tried to delete a task

 

Technical details

Log's referral number: 3baa22b3-9789-47d0-84ca-ac9885d4e86f

Cause

Referer URL: https://jira.stcs.com.sa/browse/OB-39

java.lang.NoSuchMethodError: com.atlassian.jira.issue.Issue.getIssueType()Lorg/ofbiz/core/entity/GenericValue;
java.lang.NoSuchMethodError: com.atlassian.jira.issue.Issue.getIssueType()Lorg/ofbiz/core/entity/GenericValue;
	at com.tuncaysenturk.jira.plugins.enhancer.customfield.a.getValueFromIssue(AbstractJepCFType.java:129) [?:?]
	at com.atlassian.jira.issue.fields.CustomFieldImpl.getValue(CustomFieldImpl.java:386) [CustomFieldImpl.class:?]
	at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.collectCustomFieldValues(DefaultIssueDeleteHelper.java:280) [DefaultIssueDeleteHelper$DeletedIssueEventData.class:?]
	at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper$DeletedIssueEventData.<init>(DefaultIssueDeleteHelper.java:267) [DefaultIssueDeleteHelper$DeletedIssueEventData.class:?]
	at com.atlassian.jira.issue.managers.DefaultIssueDeleteHelper.deleteIssue(DefaultIssueDeleteHelper.java:106) [DefaultIssueDeleteHelper.class:?]
	at com.atlassian.jira.issue.managers.DefaultIssueManager.deleteIssue(DefaultIssueManager.java:749) [DefaultIssueManager.class:?]
	at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:340) [DefaultIssueService.class:?]
	at com.atlassian.jira.bc.issue.DefaultIssueService.delete(DefaultIssueService.java:316) [DefaultIssueService.class:?]
	at com.atlassian.jira.web.action.issue.DeleteIssue.doExecute(DeleteIssue.java:23) [DeleteIssue.class:?]

1 answer

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Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 7, 2016

You've deactivated or removed the JIRA Enhancer plugin, or you're using a version that is incompatible with your version of JIRA.

What is the status of the add-on in your system?

Ahmed Ali January 20, 2016

actually the issue was with the plugins i am using, i have removed the incompatible ones and it is working fine now

Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 20, 2016

Ah good, although I'd guess that one of your broken addons was calling something in the enhancer addon, as that's where the error message came from.

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