Error when try to reorder subtasks

When I try to move UP or Down my subtasks I'm getting this below error. Could anyone suggest a resolution for this?

"The jira server could not be contacted. this may be a temporary glitch or the server may be down"

1 answer

It looks like a server error during execution of request. Please check atlassian-jira.log file inside %datafolder%/log direcrory. there should be exception that will give more info

Hey Alexey, let me check this.. thank you for your time!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

1,165 views 5 10
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you