Error when releasing project in Jira. "Failed to parse Bamboo plan list"

[Asmo Tuomisto]

Hi!

We have Jira 4.4 connected with Bamboo 2.6.1.

When making release of the project in Jira, it says that

Error: Failed to parse Bamboo plan list: JSONObject["shortName"] not found.

What could cause this? Release is failing in all projects regardless does the project have builds in Bamboo or not.

Where could I found this "shortName"? What it could be?

Could the problem be fixed by removing plans in Bamboo?

Thanks!

[vkharisma]

Hi Zacharias,

I'm pretty sure that Bamboo 2.6.1 is not compatible with JIRA 4.4. The reason is because Bamboo 2.6.1 is using old method of trusted application linking while JIRA 4.4 uses application link.

On a later note, Bamboo 2.6.1 has reached EOL. I'd suggest you to raise a support ticket so our engineer could help you in upgrading your Bamboo instance.

Cheers,

Vicky

[Asmo Tuomisto]

Hi Vicky!

Release has worked before with these versions of applications.

But maybe Bamboo hasn't been connected to Jira before. I don't know how Bamboo is supposed to work.. does it have to be connected in Jira?

Can I switch something off, so that release wouldn't be depending on Bamboo-plans at all?

[vkharisma]

I'm not sure how you can make it works before. According to this page, JIRA 4.4 only compatible with Bamboo 4.2 and above. My suggestion is to upgrade your Bamboo version according to the compatibility matrix.

[Asmo Tuomisto]

I meant that releasing has been working in Jira before. Some link between Bamboo and Jira might have been created and it causes error.

Could I cut the link off? Is Bamboo useless without link to Jira?