Error when releasing from JIRA to bamboo: No Active Plans. Bamboo server has not returned any Plans.

[Jeremy Setser]

We have JIRA and Bamboo environment. Everything was working merrily until we moved servers. Now I am receiving an error in JIRA when I click "Release" for a version. The error is...

No Active Plans

Bamboo server has not returned any Plans.

I can't find anything wrong in the setup of bamboo. The application links look right. Any ideas?

JIRA 5.1.1 and Bamboo 4.1.2

[Jeremy Setser · Accepted solution]

I ended up deleting the application link in JIRA to BAMBOO and also in BAMBOO to JIRA. Then I recreated it. Everything is working again.

I don't know what the root cause was but recreating the application links fixed it.

Thank you very much for your help.

[Sultan Maiyaki]

Another possibility since it involves server migration could be proxy. If you have any proxy, try to bypass and try again

[JordanA]

The problem can be relate to the application links has been corrupted or proxy connection issue.

Resolution

• First option: Deleting the Application Links in JIRA (via Add-ons > Application Links) and also in Bamboo (via Bamboo Admin Section > Application Links). Then, re-create the Application Links again.

• Second option: If running a Proxy or SSL behind JIRA or Bamboo server, please bypass the connection by using the HTTP connector and re-create the application link.

[Geoff]

Are you using a self signed ssl certificate per chance?

If you look at 'atlassian-bamboo.log' you should see some errors or warnings related to the certificates. If this is the case you might need to install the certificate in the keystore on the bamboo/jira server.