Error when releasing from JIRA to bamboo: No Active Plans. Bamboo server has not returned any Plans.

We have JIRA and Bamboo environment. Everything was working merrily until we moved servers. Now I am receiving an error in JIRA when I click "Release" for a version. The error is...

No Active Plans

Bamboo server has not returned any Plans.

I can't find anything wrong in the setup of bamboo. The application links look right. Any ideas?

JIRA 5.1.1 and Bamboo 4.1.2

4 answers

1 accepted

I ended up deleting the application link in JIRA to BAMBOO and also in BAMBOO to JIRA. Then I recreated it. Everything is working again.

I don't know what the root cause was but recreating the application links fixed it.

Thank you very much for your help.

Another possibility since it involves server migration could be proxy. If you have any proxy, try to bypass and try again

Are you using a self signed ssl certificate per chance?

If you look at 'atlassian-bamboo.log' you should see some errors or warnings related to the certificates. If this is the case you might need to install the certificate in the keystore on the bamboo/jira server.

The problem can be relate to the application links has been corrupted or proxy connection issue.

Resolution

  • First option: Deleting the Application Links in JIRA (via Add-ons > Application Links) and also in Bamboo (via Bamboo Admin Section > Application Links). Then, re-create the Application Links again.
  • Second option: If running a Proxy or SSL behind JIRA or Bamboo server, please bypass the connection by using the HTTP connector and re-create the application link.

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