Error when importing Jira cloud DB to Jira Server

We are trying to import our jira cloud DB but I get error Error parsing export file. Your export file is invalid. This may be due to a CDATA bug in older versions of JIRA (http://jira.atlassian.com/browse/JRA-4980). Exception is org.xml.sax.SAXParseException; lin

2 answers

0 votes
Timothy Chin Community Champion Jul 06, 2015

Either try to take a new backup from the Cloud instance or edit the backup and remove those characters.

Hello Timothy,

 

I run the workaround that was suggested, and the file was created successfully, but when I tried to import my content, I got the following error:

The file you are trying to import is from JIRA 6.5-OD-07-005, which is newer than your current version of JIRA and will not work. The import file claims it can be successfully imported into JIRA 6.3.12 or later.

If JIRA 6.3.12 is not yet available for download, please contact support.

 

What does it mean, we have version 6.4.6 installed

 

Thanks,

Avidor

Suggest an answer

Log in or Sign up to answer
Community showcase
Published Jan 08, 2019 in Jira

How to Jira for designers

I’m a designer on the Jira team. For a long time, I’ve fielded questions from other designers about how they should be using Jira Software with their design team. I’ve also heard feedback from other ...

889 views 3 9
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you