Error when attempting to install JIRA Agile


I am trying JIRA + Agile before purchasing licenses.

I successfully installed JIRA in a VM (Ubuntu 14.04 Server, 2gb RAM, new install, only ssh server is installed).

In the System Dashboard, there is an entry under Do More With JIRA reading "Install JIRA Agile for project management. Free for 30 days!".

I click this task, the screen darkens, a throbber/spinner appears, but nothing else happens. No active XHR in the JavaScript console.

I inspect the JavaScript console, and an error occurs as soon as I clicked above ("Do more..." link), the error reads:

Uncaught TypeError: Cannot read property 'upmProgress' of undefined

Tried in Chrome v41 and Firefox 39 on Ubuntu 14.10 (desktop). I do not have a Windows machine or IE8/9/10/11 to test on.

JIRA server is not behind a proxy, and has full access to the internet, as well as the Atlassian marketplace.

Please assist, this is preventing me from recommending license purchases.

Kind regards,

- Peter Kingsbury (

1 answer

I'm stuck here as well. 

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